FAQ

• Q: What is StonkHub?
  A: StonkHub is a stock market sentiment platform that tracks r/wallstreetbets mentions in real time, runs 50+ signal-detection strategies, and surfaces options flow, gamma-squeeze candidates, and technical setups worth watching.
• Q: Is this financial advice?
  A: No. StonkHub surfaces patterns and sentiment — it does not recommend trades. Always do your own research and consult a licensed advisor before making investment decisions.
• Q: How do subscriptions and billing work?
  A: You can start for free with our Free tier (daily summary, top trending stocks, basic WSB feed). Upgrade to Plus for real-time updates, full trending, alerts, and watchlists. Billing is handled securely by Stripe and you can cancel anytime from your account settings.
• Q: How do I cancel my subscription?
  A: Go to Profile → Billing and click 'Manage Subscription' to open the Stripe customer portal, where you can cancel at any time. Your access continues until the end of the current billing period.
• Q: Do you offer refunds?
  A: No — all sales are final. We do not provide refunds, partial credits, or pro-rated returns for any reason, including unused subscription time, accidental renewals, or buyer's remorse. Cancel anytime from Profile → Billing to prevent future charges. If you believe a charge was made in error after a successful cancellation, email [email protected] within 7 days and we'll investigate the billing records.
• Q: Where does your data come from?
  A: Sentiment data comes from public r/wallstreetbets posts and comments (via the Reddit API). Market data (prices, options chains, Greeks) comes from Polygon.io. We do not redistribute raw market data — only derived signals and aggregates.
• Q: Why focus on r/wallstreetbets?
  A: WSB has a documented track record of driving measurable price and volume moves (GME, AMC, BBBY, and many smaller names). Tracking the subreddit in real time gives a leading indicator for retail flow that isn't visible in traditional options or dark pool data.
• Q: Do you actually use StonkHub for your own trades?
  A: Yes. Every signal strategy on the platform was backtested before shipping, and the paper trading bot runs them live so we can track performance transparently.